Shipping policy

Delivery times

Our goods are ready for shipment within 2-4 days, after that your package will be handed over to our shipping service provider. We offer the shipping of our goods by DHL GOGREEN. Standard shipping takes about 2-3 business days.

As soon as your purchase leaves our warehouse, you will receive an e-mail confirmation about the shipment by the respective shipping service provider. If your package does not arrive within a maximum of five working days (shipping within Germany) or within a maximum of fourteen working days (international shipping), please contact us at hallo@leevje.com.

Shipping costs

Delivery within Germany:

The shipping costs are 4.90 € (including VAT) and are charged for every delivery under 99 €. From a purchase value of 99 € we ship free of charge within Germany. Please note that delivery cannot be made on Sundays and public holidays.

Delivery within the EU:

The shipping costs for the following countries are a flat rate of EUR 9.90 (including VAT) and are generally charged for each delivery.Please note that delivery cannot be made on Sundays and public holidays.

Belgium
Denmark
Netherlands
Austria

The shipping costs for the following countries are a flat rate of EUR 13.90 (including VAT) and are generally charged for every delivery. Please note that delivery is not possible on Sundays and public holidays.

France
Great Britain

The shipping costs for the following countries are EUR 19.90 (including VAT) and will be charged for every delivery. Please note that delivery is not possible on Sundays and public holidays.

Finland
Ireland
Italy
Norway
Poland
Portuga
Sweden
Spain
Czech republic

Returns

We want you to be satisfied and within 14 days of delivery you can return unused and unwashed itemswithOn the fourteenth day at the latest, you must return the package to the delivery station.

In our returns portal you can easily register your return and select the items you want to return. You can download this, print it out and attach it to your package.

As soon as we receive your return, we will credit the corresponding amount to your original form of payment within 14 days. It is important to note that in case of payment with Klarna, the total amount must always be transferred first. Only then we can refund the amount afterwards.

For returns there are costs of 3.90 €, which we deduct from the amount of the refund. You can find more information about this under the tab "Returns".

IMPORTANT NOTICE:

Please note that returns can only be delivered to the following address, as packages cannot be delivered to our headquarters:

leevje GmbH
Albrecht-Thaer-Strasse 8
48147 Münster
Germany

If you have returned your order partially or completely and paid with the payment method 'Klarna purchase on account', please register a return in your account under your order from us. This way Klarna will pause your invoice and you will not receive any payment requests. Once we have processed your return, Klarna will adjust the total amount and send you an email with the correct final amount.

Shipping policy

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